Privacy Policy

1. Introduction

Niice Nails (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our salon, use our website, or engage with our services.

By using our services or providing personal information, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our services or provide your information.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Contact Information

• Full name
• Phone number
• Email address
• Mailing address

2.2 Financial Information

• Payment card information (processed securely via our providers)
• Billing address
• Transaction history

2.3 Appointment and Service Information

• Appointment dates and times
• Services requested and received
• Service preferences
• Appointment history
• Technician preferences (where available)

2.4 Health and Wellness Information

• Allergies
• Medical conditions that may affect services
• Skin sensitivities
• Previous adverse reactions to products or services
• Other health-related information you choose to share

2.5 Customer Preferences and Marketing Data

• Birthday (optional, for promotions)
• Service/product preferences
• Communication preferences
• Referral source
• Special occasion information (optional)

2.6 Photographs and Images

• Before and after service photos
• Photos taken for promotional purposes
• Images captured in our salon (where applicable)

2.7 Technical and Website Usage Information

• IP address
• Browser type/version
• Device information
• Pages visited and usage patterns
• Date/time of visits
• Referring pages
• Cookies and similar technologies (e.g., analytics)

3. How We Collect Your Information

3.1 Direct Collection

• In-salon forms (intake forms, consultation forms)
• Phone calls/texts when booking or asking about services
• In-person conversations during consultations and appointments

3.2 Digital Collection

• Online booking system via Mangomint
• Website forms and interactions
• Email communications
• Social media interactions/messages

3.3 Automatic Collection

• Cookies/analytics tools on our website (when enabled)
• Booking platform data captured automatically to manage appointments

4. How We Use Your Information

4.1 Service Delivery

• Schedule and manage appointments
• Provide nail and spa services
• Maintain your service history
• Accommodate allergies/health needs
• Customize services to your preferences

4.2 Business Operations

• Process payments and manage transactions
• Maintain accurate records
• Communicate about appointments (confirmations, reminders)
• Customer support and service recovery

4.3 Marketing and Communications

• Send promotions, special offers, and updates (where permitted)
• Share information about new services/products
• Send birthday/special occasion messages (optional)
• Improve our marketing and customer experience

4.4 Website and Technology

• Analyze website traffic and usage patterns
• Improve website functionality and user experience
• Understand how visitors find and use our site

4.5 Legal and Safety

• Comply with legal obligations
• Prevent fraud and unauthorized transactions
• Enforce our terms and policies
• Respond to legal requests

5. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share information in limited cases:

5.1 Service Providers

We may share information with trusted providers who help us operate, such as:

• Mangomint (booking and appointment management)
• Payment processors (to securely process payments)
• Website analytics providers (to understand site performance)

These providers are expected to protect your information and use it only to provide services to us.

5.2 Legal Requirements

• When required by law or legal process
• To comply with regulatory requirements
• To protect rights, property, safety, or prevent fraud

5.3 Business Transfers

If Niice Nails is involved in a merger, acquisition, sale, or transfer, your information may be transferred subject to this Privacy Policy.

5.4 With Your Consent

We may share information for purposes not described here with your explicit consent.

6. Marketing and Promotional Uses

6.1 Photography and Image Use

We may take before-and-after photos of nail services to document work and showcase results. Photos may be used for:

• Social media (Instagram, Facebook, etc.)
• Website galleries
• Marketing materials
• In-salon displays

Opting Out: If you do not want your photos used for marketing, tell your technician or the front desk before service begins. We will respect your preference and will not use identifiable images of you.

6.2 Email Marketing

We may send promotional emails about:

• Special offers and discounts
• New services/products
• Seasonal promotions
• Birthday specials (if provided)

Unsubscribe: You can opt out at any time via the unsubscribe link in our emails or by contacting us at niicenails2@gmail.com.

7. Minors and Parental Consent

Niice Nails may provide services to minors with appropriate parental/guardian supervision where required. For minors, a parent/guardian may request access, corrections, or deletion of information, and may opt out of marketing/photo use.

We do not knowingly collect personal information from children under 13 without verifiable parental consent, consistent with COPPA.

8. Data Security

We implement reasonable safeguards to protect personal information, including secure systems, restricted access, and secure payment processing through our providers. No system is 100% secure, and we cannot guarantee absolute security.

9. Data Retention

We retain personal information as long as necessary for the purposes described, including business operations, customer service, and legal compliance. You may request deletion (see Section 11), subject to legal obligations and legitimate business needs.

10. Cookies and Tracking Technologies

Our website may use cookies and analytics tools to analyze traffic and improve your experience. You can manage cookies through your browser settings. Disabling cookies may impact site functionality.

11. Your Privacy Rights

11.1 Access and Correction

• Request access to the personal information we have about you
• Request corrections to inaccurate or incomplete information
• Update contact details or preferences

11.2 Deletion

You may request deletion of your information, subject to legal requirements, business needs, and incomplete transactions.

11.3 Marketing Opt-Out

• Opt out of marketing emails
• Request we do not use your photos for promotional purposes

11.4 Data Portability

You may request a copy of your personal information in a commonly used format.

11.5 How to Exercise Your Rights

Email us at niicenails2@gmail.com. We typically respond within 30 days.

12. California Residents

If you are a California resident, you may have additional rights under the CCPA. We do not sell personal information. To exercise CCPA-related rights, contact us at niicenails2@gmail.com.

13. Third-Party Links

Our website and social media may link to third-party sites. We are not responsible for their privacy practices. Review third-party policies when you leave our site.

14. Changes to This Privacy Policy

We may update this policy. We will post changes with a new “Last Updated” date and may notify you of material changes via email or in-salon notice.

15. Contact Us

For questions, concerns, or requests:

Niice Nails
971A Main St, Holbrook, NY 11741
Email: niicenails2@gmail.com
Website: niice-nails.netlify.app

Business Hours: Daily, 9:30 AM – 8:30 PM

16. Consent

By using our services, visiting our salon, using our website, or providing personal information, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described.